5 interventions per month

Site hacked, down, blacklisted. We intervene in 4 hours.

Recovery Blend is the emergency intervention to eradicate the threat, restore service and harden the site. Immediate containment, forensic analysis, fortification. Zero panic.

Symptoms of an active emergency.

  • Site down or inaccessible

    Users see errors, search engines stop indexing, revenue is frozen. Every hour that passes is concrete damage.

  • Malware or compromise

    Strange redirects, sudden pop-ups, modified files, antivirus blocking access. An attacker is inside.

  • Blacklists and penalties

    Google Safe Browsing, browser warnings, emails blocked by providers. The brand is publicly compromised.

The recovery path (max 48h per step)

Four phases from emergency to definitive hardening. 4-hour response SLA.

  1. WITHIN 4h

    Containment

    Safe maintenance mode, isolation from external access, emergency backup. We stop the bleeding first.

  2. 24h

    Forensic Analysis

    Code scan, breach tracing, reconstructing the event chain. We deliver the Recovery Blueprint.

  3. 24-48h

    Cleanup and Restore

    Malware eradication, integrity validation, blacklist delisting requests. The site comes back online, clean.

  4. POST-RESTORE

    Fortification

    Closing the vulnerability, WAF firewall setup, server hardening. Zero recurrence on the same vulnerability for at least 90 days.

How much Recovery Blend costs (and when you don't need it)

From preventive security check-up to full disaster recovery for complex platforms.

Low, Security Check-up

Preventive verification, base scanning, first-level hardening.

€ 850 / one-time
  • Base malware scan
  • Server configuration check
  • Prioritized vulnerabilities report
  • Hardening recommendations

No active emergency, prevention only.

Let's hop on a call

Mid, Standard cleanup

Full intervention on a compromised storefront or corporate site.

€ 2,800 / one-time
  • Response within 4h
  • Forensic analysis & Blueprint
  • Cleanup and blacklist delisting
  • Fortification & 30-day monitoring

For storefront/corporate sites.

Let's hop on a call
FULL INTERVENTION

High, Disaster Recovery

Massive intervention on e-commerce and SaaS with compromised databases.

€ 8,500 / one-time
Included: five bonus services (value €3,300)
  • Post-intervention security report
  • Base WAF setup
  • 30-day active monitoring
  • Disaster recovery plan
  • Priority Slack support
  • Everything in Mid
  • Dedicated disaster recovery plan
  • 24/7 Slack support during emergency
  • Deep database & data-integrity audit

For e-commerce and SaaS with critical downtime.

Let's hop on a call

The five services included in High, Disaster Recovery

The High package includes bonuses to protect and monitor after the intervention, worth € 3,300.

Post-incident security report

Summary of the incident, actions taken and final state.

Value: € 300

Basic WAF setup

Web Application Firewall configured with baseline rules against common attacks.

Value: € 500

30 days of active monitoring

Surveillance of uptime, file integrity and suspicious access attempts.

Value: € 400

Disaster recovery plan

Documented procedure for rapid recovery in case of a new incident.

Value: € 1,500

Dedicated Slack support

Private Slack channel with direct access to the remediation team post-recovery.

Value: € 600

Frequently asked questions

How long before you're back online?

Response within 4 hours (contractual SLA for critical compromises). Operational restore typically within 24-48 hours of response, depending on severity. Response means: we've isolated the site, run an emergency backup and started forensic analysis, not that the site is already back online. For e-commerce and SaaS with High disaster recovery, we activate a dedicated 24/7 Slack channel during the intervention.

What happens if I've lost data?

The first thing we do is an emergency backup of whatever is still recoverable. If you have recent backups, we restore from there. If not, we try to recover as much as possible from the compromised server and from search-engine mirrors.

Is being hacked normal? Can I prevent it?

It's normal without the right protections. Most SMB compromises happen via outdated WordPress plugins, weak credentials or misconfigured shared hosting. The Security Check-up (€850) is prevention, one-time, then Care Blend keeps protections updated monthly.

After the intervention, are you our partner going forward?

The Recovery intervention doesn't include future support past the 30-day monitoring. We typically propose Care Blend Pro (€280/month for sites we built, €450/month for external sites) to handle updates, continuous monitoring and micro-interventions to prevent recurrence. It's the natural choice after a Recovery.

And if the site is compromised again?

If it's compromised through the same exact vulnerability within 90 days, the cleanup is free. It's our incentive to do serious fortification, not superficial patches.

Can you intervene if the site wasn't built by you?

Yes, in fact most Recovery interventions are on sites from others. Our forensic analysis process is stack-agnostic. After the intervention, if you want to continue with Care Blend Track B (the maintenance path for sites we didn't develop), we'll offer dedicated terms.

Site in emergency? Every hour counts.

4-hour response SLA for critical compromises. Write to us now and we'll trigger the intervention as fast as possible.

Tell us about your project

We reply within 24 business hours with a call or an honest email.

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